Privacy Policy

We may collect account information such as your name, email address, phone number, account type and authentication details; property and rental-management information you choose to enter; tenant or lead information you submit or receive; marketplace listing content; service-booking details; support communications; and technical information such as device, browser, IP address, logs and usage events.

If you enter personal information about a tenant, team member, lead or other person, you are responsible for having an appropriate lawful basis or permission to provide that information to RentPlace.in.

Paid subscriptions are processed through Paddle. RentPlace.in does not store your full card number or card security code. Paddle may collect and process billing, payment, tax and fraud-prevention information according to its own privacy practices and legal obligations.

We use information to:

• provide, secure and operate RentPlace.in;
• create and manage accounts, properties, units, tenants, listings, enquiries and bookings;
• send service, account, rent, agreement, billing or security communications;
• process subscriptions and maintain entitlement to paid features;
• provide customer support and investigate errors, abuse or fraud;
• measure product performance and improve our services; and
• comply with applicable legal, tax, accounting and regulatory obligations.

We do not sell personal information. We may share information with infrastructure, hosting, database, communications, analytics, payment, security and support providers where needed to operate the service. Information may also be disclosed when required by law, to protect rights and safety, or as part of a merger, acquisition, financing or transfer of the business subject to appropriate safeguards.

Marketplace information you intentionally publish can be visible to the public. Enquiry information may be shared with the owner, manager or broker responsible for the relevant listing.

We retain information for as long as reasonably necessary to provide the service, maintain business and financial records, resolve disputes, enforce agreements, prevent abuse and meet legal requirements. Retention periods may differ depending on the type of information and the purpose for which it is processed.

We use reasonable technical and organizational measures designed to protect information, including authenticated access controls and database-level authorization rules. No internet or storage system can be guaranteed to be completely secure, so users should also protect their account credentials and devices.

Depending on applicable law, you may have rights to request access, correction or deletion of certain personal information, or to object to or restrict certain processing. You can also update much of your account and rental data directly inside RentPlace.in. Some information may need to be retained for legal, security, fraud-prevention or accounting reasons.

RentPlace.in may use cookies, local storage and similar technologies for authentication, preferences, security, product functionality and analytics. Browser controls may allow you to restrict some of these technologies, although doing so can affect site functionality.

RentPlace.in is intended for adults and business users managing or seeking rental property. It is not directed to children under the age at which they can independently consent to online services under applicable law.

We may update this Privacy Policy when our product, providers or legal obligations change. The updated date above will be revised when material changes are published.

For privacy, account or data requests, contact RentPlace.in through the support channel available inside your account. We may need to verify your identity before acting on a request involving personal information.